Effective Date: June 26, 2025
Welcome to DM Force! These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (“Services”). By using our Services, you agree to these Terms. If you do not agree, please do not use our Services.
1. Service Overview
DM Force provides direct mail marketing services, including campaign design, printing, mailing, list management, and related analytics, primarily serving real estate investors and home-buying professionals. Our goal is to help you generate motivated seller leads and grow your business through targeted, trackable mail campaigns.
2. Account Registration
To use certain features of our Services, you may be required to create an account. You agree to provide accurate, current, and complete information and to update it as needed. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3. Payment Terms
All pricing for Services is provided either via our website or through a formal proposal. Payment for campaigns, printing, postage, and related services is due prior to production and mailing unless otherwise agreed in writing. Failure to provide timely payment may result in delays or cancellation of your campaign.
4. Mailing Lists and Customer Data
You are responsible for the accuracy, legality, and opt-in status of any mailing lists or customer data you provide to DM Force. By submitting mailing lists to us, you represent and warrant that you have the legal right to use this data for direct mail purposes. DM Force is not responsible for any legal issues arising from the use of third-party lists provided by you.
5. Compliance with Laws
You agree to comply with all applicable federal, state, and local laws related to direct mail marketing, including but not limited to consumer privacy laws, opt-out requirements, and advertising regulations. DM Force reserves the right to refuse service for any campaigns that violate these laws or our internal compliance guidelines.
6. Content Guidelines
All creative materials, including images, text, and messaging, must meet DM Force’s quality standards and comply with applicable laws and industry regulations. DM Force reserves the right to reject or request edits to any content we deem misleading, deceptive, offensive, or inappropriate.
7. Limitation of Liability
DM Force is not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill arising from your use of our Services. Total liability for any claims related to our Services will not exceed the amount you paid us for the specific campaign or service giving rise to the claim.
8. No Guaranteed Results
Direct mail marketing involves variables beyond our control, including response rates, lead quality, and customer behavior. DM Force makes no guarantees regarding the outcome or success of any campaign. Performance will vary based on market conditions, mailing lists, offer quality, and other factors.
9. Intellectual Property
All DM Force branding, website content, graphics, and marketing materials remain the property of DM Force and may not be copied, modified, or distributed without our written consent.
10. Termination
We reserve the right to suspend or terminate your access to our Services at any time if you breach these Terms or misuse our platform.
11. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our Services after changes are posted constitutes your acceptance of the revised Terms.
12. Contact Us
If you have any questions about these Terms of Service, please contact us here.